Shipping & Order Policy

Miami Modest Fashion Week LLC
doing business as Modest Fashion at The Connector House

Last Updated: November 1, 2025

This Shipping & Order Policy (“Policy”) governs all orders placed through our online store and applies to both our ready-to-wear fashion pieces and our Signature Collector artworks. By placing an order, you agree to this Policy in addition to our Terms & Conditions.

1. General Fulfillment (All Standard Products)

Processing Time

Each order is hand-prepared, inspected, and packed within three (3) business days of payment approval. During limited-edition launches or high-volume periods, processing may require additional time.

Shipping Options

At checkout, you may select your preferred carrier—UPS, FedEx, or USPS—and real-time rates and estimated delivery times will be displayed based on your shipping address.

Transit Time

Delivery times vary depending on carrier, destination, and service level. Once the carrier accepts your package, delivery time is outside our control. You will receive a tracking number once your order has shipped.

Shipping Address Accuracy

Please ensure your shipping address is accurate at checkout. We cannot reroute or re-ship orders sent to incorrect addresses once in transit.

2. Signature Collector (Artworks / Gallery Collection)

By Appointment Only

Artworks and pieces listed under the Signature Collector (Artworks / Gallery Collection) are handled by private coordination to preserve authenticity, provenance, and handling integrity.

How to Purchase

To acquire an artwork or collector’s piece, please email us first at modest@miamimodestfashionweek.com with:

  • The title or reference number of the artwork you are interested in

  • Your full contact details and shipping destination

A representative from Modest Fashion at The Connector House will respond personally to confirm:

  • Current availability

  • Artwork details and provenance information

  • Estimated shipping cost and insurance coverage

  • Payment and delivery timeline

Custom Quotation & Shipping

Shipping for all Signature Collector artworks is quoted individually based on:

  • Artwork dimensions, medium, and weight

  • Destination country and customs requirements

  • Packaging, insurance, and courier service
    We will provide a written quotation for approval before finalizing your order.

Payment Confirmation

Once you approve the quoted shipping and handling cost, a formal invoice will be issued. Payment completion will confirm the sale. All artwork transactions are final and non-refundable.

3. Final Sale Policy

All sales are final. Due to the exclusive and limited nature of our collections—whether fashion or art—we do not offer returns, refunds, or exchanges.

By completing your purchase, you acknowledge and accept that:

  • Each piece is sold as is

  • Transactions are final once payment is processed

  • The unique craftsmanship or age of collector items may include natural variations or minor imperfections consistent with their creation or provenance

4. Order Cancellation

Fashion Orders

If you detect an order error immediately after purchase, email modest@miamimodestfashionweek.com within one (1) hour of payment confirmation.
We will attempt—but cannot guarantee—to intercept or cancel your order before shipment.

Artworks

All artwork sales are final upon invoice payment and cannot be canceled or altered.

5. Lost or Damaged Shipments

We are not liable for packages once they have been released to the carrier. If a shipment is lost or arrives damaged, please contact the carrier directly.
For Signature Collector artworks, insured shipping is mandatory, and any claim will be processed under the insurance coverage arranged for that shipment.

6. International Orders

International buyers are responsible for all customs duties, taxes, and import fees.
Delays caused by customs clearance are beyond our control. If customs declines entry or the buyer refuses delivery, shipping costs and return fees (if applicable) are non-refundable.

7. Contact Information

For general product orders:
Email: modest@miamimodestfashionweek.com
Phone: +1 (786) 310-7180

For Signature Collector artworks:
Email: modest@miamimodestfashionweek.com

Mailing Address:
Miami Modest Fashion Week LLC
doing business as Modest Fashion at The Connector House
1680 Michigan Avenue, Suite 700
Miami Beach, FL 33139, USA

8. Policy Updates

We may revise this Policy periodically. Updates will be reflected by the “Last Updated” date above. Your continued use of the Site after updates constitutes acceptance of the revised terms.